Privacy Policy

This Privacy Policy describes the information gathering, use, and dissemination practices of I.C. System, Inc. (“IC System”) and governs your use of www.icsystem.com, www.icsystemconsumer.com, and www.icsystemjobs.com (collectively, referred to herein as the “Site”), including, without limitation, both mobile and online versions of the Site. This Privacy Policy also applies to your use of all features, applications, content, downloads and other services that are available through the Site and/or that post a link to this Privacy Policy, regardless of how you access or use the Site, whether via personal computers, mobile devices, or otherwise.

This Privacy Policy describes IC System’s practices regarding information collected directly through or from the Site. It also applies to information gathering, use, or resulting actions from conversations or interactions with I.C. System employees after a business’s initial transfer of information and a visitor’s provision of contact information to IC System and any/all related interactions. This Privacy Policy does not apply to our data collection activities offline (unless otherwise stated below).

By using our Site, you consent to our Privacy Policy and our collection, use and sharing of your information and data, and other activities as described. It is important that you read and understand the entire Privacy Policy before using this Site.

What information does the Site Collect?

For business purposes only, IC System may ask you to provide personally identifiable information. The categories and specific pieces of personal information, which is information that identifies you personally, that may be collected include your first, middle and last name, home address, email address, phone number, employer or other affiliated company name, account number, online account information, and bank account or payment card information (“Personal Information”).

The categories of sources from which the Personal Information may be collected include various forms and in various places on the Site, including through our Payment Portal, Contact Us, forms you complete, if you request to receive information from us or when you otherwise interact with the Site. Personal Information may also be collected when you communicate with IC System in relation to your account. If we combine any other information about you with the Personal Information we collect directly from you on the Site or during our communications with you, we will treat the combined data as Personal Information under this Privacy Policy.

Why does IC System collect Personal Information?

IC System collects information for the business purpose of conducting audits related to our interactions with you and concurrent transactions, detecting security incidents, protecting against malicious, deceptive fraudulent or illegal activity, debugging to identify and repair errors that impair existing intended functionality, and performing services on behalf of our clients. IC System does not sell Personal Information.

How does IC System collect, use and store information?

IC System collects, uses, and stores Personal Information you provide to it such as when you contact us by telephone or through the Site, access our online Payment Portal, or sign up to receive information from us on the Site. IC System may also obtain information about you from third parties and, if you interact with third-party services, those services may send us information about you and you or we may send them information about you.

IC System may collect, use, and store information on the domain you use to access its Site, the Internet address of the site from which you linked directly to its website, and the date and time of your visit to its website. This information may be used to measure the number of visitors to the various pages on the consumer website, to help make improvements to the information contained on the Site, and to better serve Site visitors through certain marketing or service programs. IC System also uses, collects, and stores the e-mail addresses of users that communicate with IC System via e-mail.

How does IC System use the information collected?

Information contained in communications sent by individuals may be used by IC System to answer questions, follow-up on suggestions or complaints, process requests or transactions, update account information, or improve the level of service provided by IC System.

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the Site. The information generated by the cookie about your use of the Site (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the Site, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage.

Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

IC System uses data resulting from the application of Google Analytics to adjust and improve the layout, content and navigability of this site in order to better serve visitors to the Site and its clients, consumers and prospective clients. IC System is not responsible for unauthorized use or dissemination of information that could result from a breach of Google Analytics security.

How and when may IC System disclose information to Third Parties?

We may provide your information to third parties under various circumstances, including:

IC System may allow you to access third-party content on the Site, or via live link to third-party applications and locations external to the Site, but we are not responsible for your interaction with third-party content, apps, and locations.

IC System will not use your information in the following ways.

IC System will not sell your Personal Information. IC System will not send you targeted ads based on your location, information and/or behavior.

This Site is not intended for children, and we do not intend to collect Personal Information from children. If you are a minor, we ask that you not submit any Personal Information to this Site. Also, if you think we have collected any such information, please let us know immediately.

Security

Privacy of individual consumer and business information is vital to IC System’s success. IC System works with recognized trade associations that support consumer privacy. We educate our employees about the issues and laws surrounding privacy rights. Our Web server will not automatically collect domain information or e-mail addresses of visitors to our Web site. Information volunteered by consumers, such as survey information and/or site registrations, may be used for promotional purposes. The information we collect is not shared with other organizations for commercial purposes. If you do not want to receive future correspondence from us, please let us know by writing to us at the address below.

E-mail posted or sent through this Site may not be secure against interception by unauthorized individuals. We will not respond to e-mail or digital requests concerning accounts placed for collection unless an authorization permitting such communication is executed by you. Therefore, if you are communicating with IC System regarding a debt that has been placed for collection with IC System, Inc., all correspondence regarding that account should be sent via U.S. Postal Service. Be sure to include your name, your mailing address, the IC System account number, creditor name, and creditor account number so that we may process your inquiry and respond promptly. Without complete information, we will be unable to respond to your request.

We welcome your questions and suggestions about our Privacy Policy. If you have any questions about this Privacy Policy, please contact us at:

I.C. System, Inc.
444 Highway 96 East
St. Paul, MN 55127-2557

Phone: (844) 970-2023

Email: PrivacyPolicy@icsystem.com